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Home » Security Bloggers Network » What Happens to a Customer After a Data Breach? 
by Source Defense
A data breach can have significant financial, reputational, and legal implications for any retail or ecommerce business. But these often pale in comparison to the financial, professional, emotional, physical, and mental health ramifications for those customers whose personal data was stolen.
Every year, about 15,000 people contact the Identity Theft Resource Center for help responding to the mind-numbing effects of a data breach on their personal lives. According to the ITRC’s 2022 Consumer Impact Report, financial concerns are just the beginning of a harrowing litany of potential outcomes when a customer’s data is stolen. 
According to the National Council on Identity Theft Protection, there is a new victim every 22 seconds in the U.S. – that’s an enormous 1.5 million per year, that we know about – and the number of cases in the U.S. is nearly three times higher than in other countries.
Here’s a small sampling of what some customers have experienced due to a cybercriminal misusing their personal data stolen from ecommerce and other websites that collect sensitive data.
With those impacts, is it any wonder that a whopping 78% of consumers say that they’d shy away from a retailer that suffers a data breach?
You may be familiar with the notions of protecting data in transit (as it traverses your network) and protecting data at rest (as it sits in your data storage systems). So are cybercriminals. They know that those pathways for data theft are hardened – so they’ve moved to stealing data and the point of input – literally skimming it out of the forms on your ecommerce site. As a result, the material cyber risk to your company starts long before your customer data hits your databases. In fact, your business is liable for the security and privacy of customer data before you even have a chance to leverage it for business purposes. 
That’s right. While you have likely invested in firewalls, intrusion detection systems, and encryption, your first line of defense now actually needs to be at the point of input. One of your greatest vulnerabilities is the web browser that your customer (who may be sitting thousands of miles away from your headquarters or server farm) uses to interact with and make purchases on your web site. The code that you allow to run in every customer shopping session – much of which comes from a large number of 3rd parties integrated into your site – is the weakest point in your security posture. 
The most recent cybercrime studies back this up. According to the Visa Biannual Threats Report, nearly 75% of fraud and data breach cases involved e-commerce merchants. Digital skimming attacks targeting e-commerce platforms and third-party code integrations are common. 
In May 2022, Visa’s Payment Fraud Disruption (PFD) identified a digital skimming campaign in which the threat actors exploited code integrations leveraged by the targeted merchants, such as marketing tools and tracking, that are enabled on the merchant checkout pages. In the incidents investigated by PFD, the third-party marketing tools and scripts were compromised by threat actors, and malicious JavaScript code was embedded into the otherwise legitimate code owned by the third party.
The third-party code, which contained a malicious JavaScript skimmer, was then integrated into the merchant checkout page, enabling the threat actors to harvest payment account data entered into the forms on the checkout page.
Organizations need to take this responsibility seriously, as more and more consumers are abandoning brands that have allowed data breaches to occur. 
“Consumers around the world are putting security front and center and leveraging their spending power to hold businesses accountable,” according to research conducted by the secure payments provider PCI Pal. According to PCI Pal’s recent survey:
“With the ongoing introduction of new data privacy regulations around the world, companies face significant fines in the event of a breach,” said James Barham, CEO at PCI Pal. “But our research shows they may face an even bigger financial consequence in the aftermath of a breach, with the loss of customer loyalty and trust.”
Source Defense is the pioneer in preventing digital skimming, Magecart, formjacking and other client-side security threats. We can help you get a handle on your risk, and take the risk off the table with an easy, cost-effective, no-hassle solution. 
For a free analysis of your ecommerce site, schedule a meeting with one of our experts today.
The post What Happens to a Customer After a Data Breach?  appeared first on Source Defense.
*** This is a Security Bloggers Network syndicated blog from Blog – Source Defense authored by [email protected]. Read the original post at: https://sourcedefense.com/resources/what-happens-to-a-customer-after-a-data-breach/
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A cyber attack against the UK postal service Royal Mail which saw the company request that customers stop sending mail abroad via its services has been linked to Russian hackers.
Royal Mail informed the public of the cyber attack on January 11, saying it had caused “severe disruption” to the computerized systems used to send mail abroad. The company “immediately launched an investigation into the [cyber] incident” and utilized the help of the UK’s National Cyber Security Centre, Information Commissioner’s Office and National Crime Agency to halt further attacks.
The system affected by the cyber attack has been used at six Royal Mail sites including at the company’s Heathrow Airport distribution center and has been used to track and trace items sent abroad, as well as to prepare mail to be dispatched overseas.  
We’re experiencing disruption to our international export services and are temporarily unable to despatch items to overseas destinations.

Please do not post any export items while we work to resolve the issue.

Sorry for any disruption this may cause.

In the wake of the “cyber incident”, as it was referred to by Royal Mail, the company asked customers to stop sending mail abroad due to severe delays, which included being temporarily unable to export or dispatch items. There were also minor delays to incoming mail to the UK from overseas, although domestic mail was not affected by the attack.
On January 12, it was reported by multiple news sites that the previously referred to “cyber incident” was in fact a cyber attack against Royal Mail by Russian ransomware-as-a-service (RaaS) gang LockBit.
The Telegraph has a copy of the ransom note sent to Royal Mail which forced it to suspend international deliveries

It says: “Lockbit Black Ransomware. Your data are stolen and encrypted”

😬😬😬https://t.co/14BWkVp8du pic.twitter.com/A3wBpmkMPx

Printers at Royal Mail distribution center in Belfast, Northern Ireland, began to print letters from the gang. The letters allegedly informed those in the office that LockBit black ransomware was responsible for the disruption and that “your [sic] are stolen and encrypted” and a threat to post it online if the ransom demands are not met.
Cyber security news site Bleeping Computer reported that it had seen an unredacted version of the ransom letter and confirmed that it did include “the Tor websites for the LockBit ransomware operation”. The site noted, however, that the decryption ID provided in the note that would allow Royal Mail to communicate with the malicious actors did not work. Bleeping Computer said it was unclear whether the ID was deleted after the ransom note was circulated or if negotiations were moved to a new ID to “avoid scrutiny from journalists and researchers”.
The Royal Mail has not publicly said that LockBit was responsible for the attack.
LockBit is a Russian RaaS organization that uses double extortion methods in its cyber attacks. In double extortion attacks, malicious actors both steal and encrypt sensitive data, which places additional pressure on the victim to pay the ransom.
The gang has been active since 2019 and has quickly become notorious. It was found by Digital Shadows that LockBit was responsible for 38 percent of ransomware attacks worldwide from January 2022 to March 2022. 
Using its malware tool Stealbit and encryption system Lockbit 2.0, the gang automates data exfiltration to extort its victims.
The gang has attack a number of large organizations and corporations including the French Ministry of Justice, Bridgestone Americas, Thales Group and Bangkok Airways. 
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Cybersecurity experts are some of the most highly sought-after professionals today, and with the ever-increasing amount of cybersecurity threats, there’s a greater need for cybersecurity professionals to protect sensitive data from hackers and other cybercriminals.
According to Check Point Research, there was an all-time high in weekly cyberattacks per organization in Q4 of 2021, with over 900 attacks per organization and a 50% increase in overall attacks per week on corporate networks compared to 2020, due to cybercriminals attempting to exploit the Log4j vulnerability.
The demand for cybersecurity professionals is increasing in response, making cybersecurity jobs one of the fastest-growing fields in today’s job market.
Cybersecurity-related jobs include those focused on forensic analysis, threat detection and prevention, disaster recovery planning, audit review, regulatory compliance, information assurance (which includes cryptography), policy development, and education.
Also read: Network Security Trends and Acronyms that You Must Know
Table of Contents
Cybersecurity Ventures reported that the number of unfilled cybersecurity jobs grew by 350%, from one million positions in 2013 to 3.5 million in 2021. This number is expected to double by 2025. With the increasing importance of cybersecurity jobs in the United States, more and more people are starting cybersecurity careers.
If you want to get into cybersecurity but aren’t sure where to start, here are some popular career paths that offer different approaches to tackling threats and vulnerabilities online. Check out our list of top 10 cybersecurity jobs in 2022 below.
A chief information security officer is an integral part of a company’s security strategy. A CISO oversees security and privacy on an enterprise-wide scale; manages IT-related risks; and is responsible for defending a company’s information, employees, and assets from cyberattacks.
At large corporations, this role is essential as corporate data and intellectual property (IP) are major targets of cybercriminals looking to harm or disrupt business in general. They are responsible for protecting data from external attacks and maintaining its integrity within an organization.
In some cases, CISOs are responsible for keeping personally identifiable information secure, especially credit card transactions and health records.
In most cases, a bachelor’s degree in computer science is required to land a job as a CISO; however, many hold advanced degrees in information security and certifications such as CISM (Certified Information Security Manager) or CISA (Certified Information Systems Auditor). 
This position requires at least seven to 10 years of experience within IT and should be filled by someone with extensive knowledge of federal laws surrounding cybersecurity.
Average salary: $176,131 a year
Software developers with an application security focus are responsible for two main things: securing applications and protecting data from external and internal attacks.
An AppSec engineer looks at how a company’s data is handled by its applications. These individuals build tools to ensure that bad actors can’t take advantage of vulnerabilities in an app. They also find ways to keep customer data safe while still allowing apps to function correctly.
Most entry-level application security engineers possess bachelor’s degrees in computer science or information systems and have knowledge of Linux, C++, and cloud computing concepts. Job growth for these professionals is expected to increase by 164% over the next five years.
Average salary: $111,938 a year
To be an ethical hacker, a person needs to possess knowledge of computer and networking security. An ethical hacker must be able to identify possible vulnerabilities in a system or network to be corrected before hackers find them.
Ethical hackers often have advanced programming languages and software knowledge, including standard hacking tools. Companies may hire these professionals to test their systems to find vulnerabilities or weaknesses that could allow a system breach or data theft.
Average salary: $119,289 a year
Penetration testers, or pentesters, are responsible for testing computer networks and programs to discover security vulnerabilities. The job requires a unique combination of technical skill, creativity, problem-solving abilities, and expert-level knowledge in application protocols. As their name suggests, they’re tasked with finding holes by poking at every exposed inch of software or hardware until they find something vulnerable.
Companies hire them to help improve their overall security and assess their ability to stop future attacks. Penetration testers should have a vast knowledge of software development methods, programming languages, and networks. And they need a special focus on information security since one of their main jobs is testing whether organizations have implemented adequate protections against cyberattacks.
Average salary: $102,405 a year
Bug bounty hunters find vulnerabilities in a company’s digital systems and websites, such as security holes that hackers could exploit to damage or steal information from their site. They then notify the company of those vulnerabilities, often receiving monetary compensation in return.
To become a successful bug bounty hunter, you’ll need great software development skills and deep technical knowledge of web application frameworks, operating systems, web browsers, data networks, and security mechanisms.
Average salary: $48,964 a year
Cloud security specialists are in high demand as organizations adopt cloud-based technology and move away from on-premises IT. They are responsible for securing data stored by applications, end users, and systems located in cloud environments.
Their role is similar to that of a cybersecurity engineer or computer forensic investigator. Still, they must be comfortable with various technologies, such as public clouds, virtualized servers, storage, backup devices, and networking equipment.
A cloud security specialist can set up and manage a cloud-based data storage system. Duties will include protecting information from unauthorized access and mitigating potential data breaches.
Average salary: $87,220 a year
A database administrator is an essential part of a security team, as they have expertise in protecting data from any threat. A DBA is responsible for building and maintaining databases to help support business intelligence operations within their company or organization. Within cybersecurity departments, DBAs manage access to sensitive data and ensure it stays secure when accessed by employees or users.
They also conduct regular audits to monitor who has access to what information and make adjustments if needed based on updated risk levels. The most significant responsibility of a DBA is ensuring that all data stored on internal databases remains protected at all times.
Average salary: $83,700 a year
Also read: The Pros and Cons of Enlisting AI for Cybersecurity
A network security administrator is responsible for maintaining and protecting an organization’s networks and devices. This can involve anything from intrusion prevention to firewalls to virtual private networks (VPNs), allowing users to access an intranet over a public internet connection securely.
Network security administrators usually have technical experience with IT services and strong communication skills, as they work closely with other IT professionals and different levels of management.
Average salary: $71,377 a year
Information security analysts develop and enforce organizational information security policies to protect computer networks from internal and external security threats. They may advise management on IT budgeting, data handling, disaster recovery procedures, and compliance with government regulations.
Information security analysts monitor systems, ensuring that everything is running smoothly and according to company policy. Information security jobs often require a bachelor’s degree in computer science or a related field. A background in programming is also helpful along with coursework in business and management. Most entry-level positions require between one and three years of work experience.
Average salary: $99,275 a year
A cybersecurity project manager is responsible for delivering successful digital security projects. A project manager’s exact tasks and responsibilities will vary from one organization to another, but there are some commonalities that all must have.
For example, most people in project management, regardless of their area, must be adept at establishing goals and success metrics, monitoring progress, communicating with team members, making decisions on behalf of their company’s upper management, and using critical thinking skills to improve business processes.
These qualities come in handy, as a project manager works with technology teams or other groups developing new products or services for use by clients or consumers.
Average salary: $86,163 a year
There’s no one path to cybersecurity jobs; however, mastering multiple skills sets can help you stand out from other candidates. Here are some of our favorite ways to develop your cyber security job marketability.
Also read: Top Cybersecurity Companies & Service Providers 2022
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Third-party administrator of insurance products Bay Bridge Administrators (BBA) is informing roughly 250,000 individuals that their personal information might have been compromised in a September 2022 data breach.
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Third-party administrator of insurance products Bay Bridge Administrators (BBA) is informing roughly 250,000 individuals that their personal information might have been compromised in a September 2022 data breach.
On Tuesday, the Austin, Texas-based administrator of employee benefit plans announced that, on September 5, 2022, it fell victim to a cyberattack that caused a network disruption.
A subsequent investigation revealed that, around August 15, 2022, a threat actor gained unauthorized access to the Bay Bridge Administrators network and used that access to exfiltrate certain data on September 3.
On December 5, the firm determined that both personally identifiable information (PII) and protected health information (PHI) was exposed during the attack, and started identifying the impacted individuals. On December 29, the company started notifying the impacted individuals of the incident.
The compromised information includes names, addresses, birth dates, Social Security numbers, ID and driver’s license numbers, and medical and health insurance information.
“The personal and protected health information involved was shared with BBA either by the individual, the individual’s employer, and/or the individual’s insurance carrier(s), in connection with enrollment in an employment insurance benefit plan for calendar year 2022,” the company says.
BBA says it is not aware of any of the compromised data being misused, but it is not uncommon for stolen personal information to be traded on hacker marketplaces before being used for nefarious purposes.
On December 29, the company notified the Maine Attorney General’s office that more than 251,000 individuals were impacted by the incident.
Related: Burger Chain Five Guys Discloses Data Breach Impacting Job Applicants
Related: DraftKings Data Breach Impacts Personal Information of 68,000 Customers
Related: LastPass Says Password Vault Data Stolen in Data Breach

Ionut Arghire is an international correspondent for SecurityWeek.
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Ecommerce sites are under constant threat from cyber criminals who’re taking a survey to profit from vulnerabilities in swear to reach access to sensitive data. In swear to guard your role and your potentialities, it is serious to be attentive to the most customary cyber threats going through ecommerce sites.

1. SQL Injection

SQL injection is a form of attack that enables criminals to construct malicious SQL instructions in swear to reach access to sensitive data. This fashion of attack is generally aged to extract credit card data or varied sensitive data from ecommerce databases.

2. Spoiled-Web speak online Scripting (XSS)

Spoiled-role scripting (XSS) is a form of attack that enables criminals to inject malicious code into webpages. This fashion of attack may doubtless be aged to secure customer data or to redirect customers to spoofed websites.

3. Phishing

Phishing is a form of attack that makes scream of false emails or websites to trick customers into disclosing sensitive data, such as login credentials or credit card numbers. Phishing assaults are generally aged to secure customer data or to unfold malware.

4. Denial of Service (DoS)

Denial of carrier (DoS) assaults are designed to overload servers with requests in swear to originate them unavailable to legitimate customers. DoS assaults may doubtless be aged to cripple ecommerce websites and prevent potentialities from being in a build aside to originate purchases.

5. Malware

Malware is malicious machine that can doubtless be aged to secure customer data, hijack web browsers, or disable computers. Malware may doubtless be unfold through phishing emails, malicious websites, or contaminated marketing.

By notion the most customary cyber threats going through ecommerce sites, you would per chance doubtless perhaps elevate steps to guard your role and your potentialities. Imposing safety measures, such as firewalls and intrusion detection programs, can support to guard your role from assaults. To boot, teaching your employees about cyber safety can support to forestall assaults.

The procure has revolutionized the formulation companies operate. eCommerce sites maintain made it that you will factor in for companies to reach a world viewers. On the opposite hand, with the increased reputation of eCommerce, companies maintain turn into targets for cybercriminals. Listed below are just a few of the tip cyber threats going thru eCommerce sites:

1.Records Breaches: Records breaches maintain turn into one of potentially the most traditional cyber threats going thru companies at the present time. A recordsdata breach occurs when a hacker good points unauthorized gain entry to to a firm’s buyer recordsdata. Once the hacker has gain entry to to this recordsdata, they’ll sell it on the dim market or utilize it to commit identification theft.

2. Denial of Provider Attacks: A denial of carrier attack is when a hacker overwheltical essay floods a web living with so worthy web insist online visitors that it crashes. This might be extraordinarily adverse to a alternate, because it can in point of fact stop clients from being ready to gain entry to the living.

3. Phishing Attacks: Phishing assaults are one other traditional create of attack that eCommerce companies face. In a phishing attack, a hacker will pose as a legitimate firm in reveal to trick clients into sharing sensitive recordsdata, such as credit ranking card numbers or login credentials.

4. Malware: Malware is a create of malicious application that is also frail to hijack a web living or rob buyer recordsdata. There are numerous diverse forms of malware, and it is also tense to supply protection to in opposition to all of them.

5. SQL Injection Attacks: SQL injection assaults are a create of attack that exploits vulnerabilities in a web living’s database. In an SQL injection attack, a hacker can insert malicious code real into a database, which might allow them to earn gain entry to to buyer recordsdata and even snatch preserve an eye on of the on-line living.

Holding in opposition to those cyber threats is well-known for any eCommerce alternate. companies must tranquil snatch into memoir investing in a web application firewall, which might support to block malicious web insist online visitors. They must tranquil also gain particular that their web living is stored up-to-date with potentially the most modern security patches. And, they want to tranquil educate their workers on cybersecurity easiest practices.

Within the past one year, there had been so much of excessive-profile knowledge breaches. These contain incorporated critical shops comparable to Purpose and Home Depot, to boot to correctly being insurance coverage companies and even the US government.

Data breaches can contain a serious affect on both the firms difficult and their potentialities. Within the case of Purpose, millions of oldsters had their deepest info uncovered, and the company has confronted a critical quantity of criticism. Breaches can additionally consequence in financial losses, as firms might per chance well be required to originate credit rating monitoring products and services to potentialities or might per chance well face just appropriate movement.

There are so much of steps that firms can respect to provide protection to themselves from knowledge breaches. These consist of encrypting sensitive knowledge, implementing security controls, and monitoring activity on their programs. On the different hand, even with these measures in station, breaches can aloof happen.

Corporations must be difficult to tackle the aftermath of an info breach, that can consist of addressing the wants of affected potentialities and managing the unpleasant publicity. Data breaches are changing into more traditional, and firms must be difficult to tackle them.

The gain has made it doable for corporations to reach a world viewers with ease. However, this unusual chanced on skill to reach a wider buyer unfriendly comes with unusual risks. As an ecommerce location, it is wanted to be attentive to the skill cyber threats that will perhaps well also jeopardize your change. Here are the terminate cyber threats facing ecommerce sites on the present time:

1. Malware Attacks
Malware is a kind of malicious application that’s designed to injure or disable computer programs. Malware could possibly additionally be former to spend gentle files, similar to buyer bank card numbers and login credentials. Ecommerce sites are especially at possibility of malware assaults which skill that of they most continuously direction of monetary transactions.

2. SQL Injection Attacks
SQL injection is a kind of attack that allows attackers to cease malicious SQL queries on a database. This could possibly perhaps additionally be former to delete or adjust files, or to access gentle files. SQL injection assaults are most continuously former to spend buyer bank card numbers or other gentle files.

3. Denial of Carrier (DoS) Attacks
A denial of carrier attack is a kind of attack that attempts to have an effect on an online location or carrier unavailable. DoS assaults could possibly additionally be former to shut down an ecommerce location, combating possibilities from being ready to access it. DoS assaults are most continuously former as a scheme to blackmail corporations by demanding a ransom in alternate for stopping the attack.

4. Phishing Attacks
Phishing is a kind of attack that makes exercise of spurious emails or net sites to trick folk into revealing gentle files, similar to login credentials or bank card numbers. Phishing assaults are most continuously former to spend buyer files or to manufacture access to gentle programs.

5. Browser Hijacking
Browser hijacking is a kind of attack that redirects a person’s net browser to a malicious net location with out their files. This could possibly perhaps additionally be former to spend gentle files or to infect the person’s computer with malware. Browser hijacking can additionally be former to screen undesirable marketing and marketing on a person’s screen.

retaining your ecommerce location from these threats is the biggest to your change. Cybersecurity could possibly even mute be a main precedence for any ecommerce location. Be fine to retain your application updated, and exercise solid security features to offer protection to your location and your buyer’s files.

Consistent with researchers, the gathering of cyber criminals is on the upward thrust, and they also’re increasingly targeting companies and folks. These criminals are utilizing subtle heart of attention on sensitive knowledge and money, and they also’re most often difficult to detect and prosecute.

There are a collection of steps that companies and folks can opt to offer protection to themselves from cyber criminals, but it absolutely is predominant to keep in mind of the threat and to opt precautions. Potentially the most tremendous defense is in most cases a legitimate offense, and being proactive about safety can attend to thwart assaults.

Hackers are repeatedly searching out out new methods to milk vulnerabilities in computer systems. And as well they bag and exploit vulnerabilities sooner than the device administrators are even responsive to them. This could consequence in records breaches, device downtime, and loss of recordsdata.

Hackers on the full exploit vulnerabilities for one among two causes: to achieve access to swish records or to trigger disruption. In either case, the consequences could perchance also furthermore be excessive.

Files breaches can lead to identity theft, financial fraud, and different forms of crimes. Procedure downtime can fee organizations hundreds and hundreds of bucks in lost productiveness. And loss of recordsdata could perchance also furthermore be devastating for both folks and agencies.

The vogue to guard against hackers is to protect up-to-date on security threats and to personal solid security features in order. Nevertheless even essentially the most security-awake organizations could perchance also furthermore be prone to assaults. That’s why it’s well-known to personal a notion in order for facing hacker assaults.

At the same time as you happen to’re a sufferer of a hacker attack, the very first thing it’s most real looking to produce is contact your local regulations enforcement. They mean you have to well be in a self-discipline to assess the destroy and protect steps to stay extra destroy. It is most real looking to furthermore contact your insurance firm and credit score card companies to document the incident and to bag abet with any financial losses you have to perchance also personal incurred.

Hacker assaults could perchance also furthermore be devastating, but they don’t must be. With a minute preparation, you have to well be in a self-discipline to diminish the destroy and bag reduction now heading in the correct course.